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Anne Rigail studied at the prestigious French engineering school Ecole des Mines, before joining Air Inter. When Air Inter and Air France merged, she stayed with the group, becoming Head of Client Services at Paris-Orly Airport and then Director of Passenger and Baggage Connections at Roissy Charles de Gaulle Airport. In 2009, she was named Vice-President of Ground Operations at Paris-Charles de Gaulle, and in 2013 she joined the Vice-President responsible for cabin crew. In 2017, she became EVP of Customer Services, with overall responsability for the client experience, before becoming the CEO at the end of 2018. Anne Rigail is the first female CEO of Air France.